services: Gen Z Custom Research & Gen Z Strategy
Specifics: Gen Z consumer research, brand positioning and messaging strategy, product innovation and product roadmap
the challenge:
Hinge is a leading dating app with Gen Z. To launch their social impact program, One More Hour, Hinge wanted support from dcdx to understand Gen Z's barriers to forming IRL Connections, to ultimately enable 1MH to reach Gen Z effectively.
the approach
We designed a 10-week custom study of 18-25 year-olds, with a focus on 3 key target markets.
Our research approach included moving from the outside in, with mixed methods including quant surveying, IRL meet ups, Kahoot Focus groups, Z:Z interviews & IG poll questions.
impact:
Our work with Hinge led to the launch of One More Hour, their impact program designed to help Gen Z'ers connect IRL.
Our pivotal insights shaped the launch, messaging and strategy of social impact at Hinge, and were utilized to create the Hinge Phonebook, Hinge's first-ever physical product, in addition to being covered in AdAge, Impact Media, and utilized across Hinge's press and media coverage. Results from our work were also shared at the Youth Marketing Summit in Spring 2024.